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Send us a message

For concerns, you may use the form below to get in touch with us. We will endeavor to respond via call or email within 7 business days.

 

To file a request or report a concern specific to your account, please log in to Help and Support.

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For any queries, clarifications or request on any aspect of this statement, the exercise of your rights pertaining to your personal information, or to provide any feedback that you may have about processing personal information, please send us a message or visit any of our branches.

 

You may also connect with us through these channels:

  • Phone
    (+632) 889-10000
    This is our 24-hour Contact Center.
  • Phone
    (+632) 7791-0077
    This is our BPI Preferred Dedicated Line.
  • Phone
    1-800-188-89-100
    This is our Domestic Toll-free Number (using PLDT and calling outside Metro Manila).
  • Address
    Bank of the Philippine Islands
    Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226

 

Bank of the Philippine Islands is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph

International toll-free numbers

If your country is not included in the list below, dial the International Access Code +63 + 2 + 88910000.

 

 

For those using mobile services, please check with your service providers if calls to international or special numbers are allowed. Applicable fees or charges imposed by the service provider are for the caller's account.

We aim to provide you timely feedback after we record and evaluate your concerns, inquiries, and suggestions.

If you are not satisfied with the resolution of your complaint, you may approach any of the branch officers.



BANK OF THE PHILIPPINE ISLANDS

 

  • Address
    Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226
  • Website
    www.bpi.com.ph

INVESTOR RELATIONS AND SHAREHOLDER SERVICES

 

BPI Investor Relations Office

 

  • Address
    25F, Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226
  • Email
    investorrelations@bpi.com.ph

Stock Transfer Service, Inc.

Office of the Corporate Secretary

 

  • Address
    28F, Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226

BPI Sustainability Office

 

  • Address
    25/F Ayala Triangle Gardens Tower 2, Paseo de Roxas cor. Makati Ave., Makati City 1226
  • Email
    sustainability@bpi.com.ph

BPI Corporate Communications

 

  • Address
    22/F Ayala Triangle Gardens Tower 2, Paseo de Roxas corner Makati Avenue, Makati City 1226
  • Email
    corporateaffairs@bpi.com.ph
Locate us

All our regular branches will be open from 9:00 AM to 4:30 PM. Check-clearing cut-off will be at 2:30 PM.

 

Note that schedule of branches may change without prior notice due to unforeseen circumstances.

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Banking hours

9:00 AM - 4:30 PM 10:00 AM - 5:30 PM 11:00 AM - 6:30 PM Open 24 Hours
1485 results
Branch

Ayala Paseo

NCR

G/F Philamlife Tower, 8767 Paseo de Roxas, Brgy. Bel-Air, Makati City 1200

Closed - Opens at 9:00 AM
monday - friday (9:00 AM - 4:30 PM)
(02)85550412/ +6309177993564
ATM
Branch

Plaza Cervantes

NCR

Dasmarinas St., cor Quintin Paredes St., Binondo Manila 1006, Metro Manila NCR

Closed - Opens at 9:00 AM
monday - friday (9:00 AM - 4:30 PM)
(02)83543097/ +6309177993368
ATM
Branch

Glorietta Mall - Ground Level

NCR

G/F Unit 1086 Glorietta Mall, Ayala Center, Brgy. San Lorenzo, Makati

Closed - Opens at 10:00 AM
monday - friday (10:00 AM - 5:30 PM)
(02) 85192942
ATM
Branch

Legaspi Salcedo

NCR

G/F State Condominium 1 Building, 186 Salcedo Street, Legaspi Village, Brgy. San Lorenzo, Makati City 1229

Closed - Opens at 9:00 AM
monday - friday (9:00 AM - 4:30 PM)
(02)88569692/ +6309177993534
ATM
Branch

Magallanes South

NCR

Lot 6, Block 5, Paseo de Magallanes, Brgy. Magallanes, Makati City 1232

Closed - Opens at 9:00 AM
monday - friday (9:00 AM - 4:30 PM)
+63 09177993519
ATM
Branch

Pasong Tamo Ext. Edsa

NCR

2279 Chino Roces Avenue, Brgy. Magallanes, Makati City 1231

Closed - Opens at 9:00 AM
monday - friday (9:00 AM - 4:30 PM)
(02)88167656/ +6309177993537
ATM
Branch

T.Alonzo

NCR

602 T. Alonzo Street, Barangay 302 Zone 29 District III, Sta.Cruz, Manila 1003

Closed - Opens at 9:00 AM
monday - friday (9:00 AM - 4:30 PM)
(02)87360217/ +6309399051658
ATM
Branch

Grace Park 2nd Ave.

NCR

Ever Pacific Bldg 191-193 Rizal Ave.(bet. 1st & 2nd Ave.), Barangay 41 Zone 2 Gracepark, Caloocan City

Closed - Opens at 9:00 AM
monday - friday (9:00 AM - 4:30 PM)
(02)88720542/ +6309177995077
ATM
Branch

Cubao Aurora

NCR

St. Anthony Bldg, Stella Maris Arcade, Aurora Blvd cor Cambridge, Brgy E. Rodriguez Cubao, Quezon City 1102

Closed - Opens at 9:00 AM
monday - friday (9:00 AM - 4:30 PM)
(02)89122254/ +6309177992506
ATM
Branch

Dewey

NCR

Suite 101 Ermita Center Bldg, 1350 Roxas blvd, Brgy 668 Zone 072 Ermita Manila 1000

Closed - Opens at 9:00 AM
monday - friday (9:00 AM - 4:30 PM)
(02)89940459/ +6309177993379
ATM
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