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We are here to listen

For concerns, you may use the form below to get in touch with us. Kindly make sure to provide your valid and updated contact information. We will endeavor to respond via call or email within 7 business days.

Corporate Information

Type of Call


                    Number to Call                                                 

Within Metro Manila889-10000

Domestic Long Distance / Outside Metro Manila

(+632) 889-10000

International Calls

Mobile Phones in the Philippines

BPI Preferred Dedicated Line(+632) 7791-0077

Domestic Toll-free Number (using PLDT and calling outside Metro Manila)

 1-800-188-89-100

International Toll-free Numbers

See the list

We aim to provide you timely feedback after we record and evaluate your concerns, inquiries, and suggestions.


If you are not satisfied with the resolution of your complaint, you may approach any of the branch officers.

BANK OF THE PHILIPPINE ISLANDS

Tower One, Ayala North Exchange

6796 Ayala Avenue corner Salcedo St.,

Legaspi Village, Makati City 1229

Phone Banking: (632) 889-10000

www.bpi.com.ph


INVESTOR RELATIONS AND SHAREHOLDER SERVICES

​​​​​​​

BPI Stock Transfer Office

3/F BPI Buendia Center

372 Senator Gil Puyat Avenue, Makati City

(632) 8580-4693 to 95

stocktransferoffice@bpi.com.ph


BPI Investor Relations Office

14/F Tower One, Ayala North Exchange

6796 Ayala Avenue corner Salcedo St.,

Legaspi Village, Makati City 1229

(632) 8246-5860

investorrelations@bpi.com.ph


Office of the Corporate Secretary

14/F Tower One, Ayala North Exchange

6796 Ayala Avenue corner Salcedo St.,

Legaspi Village, Makati City 1229


BPI Sustainability Office

2/F BPI Buendia Center

372 Sen. Gil Puyat Avenue

Brgy. Bel-Air, Makati City 1209

sustainability@bpi.com.ph


BPI Corporate Affairs and Communications

16th floor, Ayala North Exchange Tower One

6796 Ayala Avenue cor. Salcedo St.,

Legaspi Village, Makati City 1229

corporateaffairs@bpi.com.ph

Related information

Register your account to BPI Online

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Update your Mobile Number

Know how to update your registered number via BPI Online or mobile app.

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Reset your BPI Online Password

Your BPI Online username and password can be reset online easily.

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