Experience the new BPI app that keeps getting better.
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Make every day better with the new BPI app

Watch the guide to the new BPI app

Get started on downloading and using the new BPI app with the help of our step-by-step guide.

Love the new look
Explore the new design and enjoy easier navigation throughout the app.
Find and get things done faster
Easily find your favorite transactions and get things done in fewer clicks.
Enjoy full control and top-notch security
Adjust your account and app settings as you like—set transaction limits, enable biometric authorizations, manage your cards, and more.
Expect better
Look forward to seeing your investments in the app, getting personalized insights on your finances, real-time bills payment, and more exciting features to come.
Digital account opening
Open a BPI #SaveUp account on the app and start banking with us instantly. Prepare 1 valid ID to get started.
Apply now

Try the new BPI app now

Frequently asked questions

Is the new BPI app an upgrade or a completely new app that I need to download?

The new “BPI” app is a completely new app that you can download and start using with the same username and password.

The “BPI Mobile” app will continue to be accessible until further notice.

How can I register my device to the new BPI app?

You must register your device via secure SMS.

Can I switch between the new BPI app and the old BPI Mobile app?

Yes you may login on both versions of the app. For financial transactions, both the transaction and authentication should be done on the app where Mobile Key was last activated.

Can I view my previous transactions in the new app / generate historical statements?

Yes, My Statements feature is part of the new app.

Do I need to generate a new QR code for my accounts, can I use the same QR I previously generated using the old app?

No, the QR generated in the old app and new app works with both platforms.

Do I need to delete the old app before I download the new app?

No, the new app can be downloaded without deleting the old one.

Will I see the same accounts, billers, third-party accounts previously enrolled?

Yes, your enrolled recipients will be the same.

Do I need to reset my limits in the new app?

No, your personalized transaction limits will be carried over.

Do I need to reset my card control?

No, your same card control settings will be shown.

Can BPI clients sign up for online banking on the app?

Yes. If you haven’t registered online yet, you can sign up on the BPI app.

What product do I need to have so that I can enroll in BPI Online?

You need to have a deposit, credit card, or loan account to enroll in BPI Online.

How do I enroll my deposit account, credit card, or loan account in BPI Online?

1. Visit BPI Online or download the BPI Mobile app.
2. Click “Register Now.”
3. Select your preferred product type (deposit, credit card, loan).
4. Enter your account number, customer number, or loan account number.
5. Select your date of birth.
6. Create your username and password.
7. Type your email address.
8. Read the Terms and Conditions. Click “Submit.”
9. Enter your One-Time PIN. Click “Submit.”

Note: A confirmation email will be sent to the email address entered.

What should I do if I forget my BPI Online username?

You may retrieve your username via the BPI Mobile app with these simple steps:

1. Go to the BPI Mobile app’s login page.
2. Click “Forgot Username”.
3. Select Product Type.
4. Enter your deposit account number, credit card customer number, debit card number, or loan account number.
5. Enter Date of Birth.
6. Solve the math question and click confirm.
7. Confirm via SMS. BPI will create a secured SMS to proceed with username retrieval.

For Android Users: Your device will automatically send the secured SMS* to BPI.

For iOS users: You are required to send the generated SMS* content within 1 minute to BPI. (+63) 917-8910000 (for Globe/TM users) or (+63) 918-8910000 (for Smart/Sun/TNT users)

*Standard SMS rates will apply.

8. Click “Show” to see your username.

Note: You may retrieve your username on the BPI Mobile app. Maximum of 1 username retrieval per day.

What should I do if I forget my BPI Online password?

1. Go to BPI Online or mobile app.
2. Click "Forgot Password."
3. Type your username and select product type.
4. Type your deposit account number, credit card customer number, or loan account number.
5. Enter your date of birth.
6. Create a new password and confirm the password by re-typing it.
7. Click "Next." Type your One-Time PIN.

Note: If you have multiple deposit accounts enrolled, just type in one account number.

Who can I contact for concerns about BPI Online?

For inquires and comments, send us a message or call our 24-hour BPI Contact Center at ‎(+632) 889-10000.

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