Press Release

Security Feature Alert: Mobile Key

If there’s one thing we all have in common these days, it is us turning into worrywarts—worrying about everything, including how to transfer money or pay bills when the internet or mobile connection is unstable.

Fret not. With the newest security feature of BPI's online and mobile banking platforms called the Mobile Key, you no longer have to worry.

A first in local banking, BPI's Mobile Key authentication tool is a secure and personalized alternative to the One-Time PIN (OTP), which is sent to your mobile phone number.

Here are three reasons you should activate this latest security feature now:

1. It’s fast and convenient.

With Mobile Key, you can easily confirm your transaction with just a 6-digit nominated PIN or your phone's biometrics. This means you only have to remember and secure this PIN for all your transactions, or opt to do the authentication with the fingerprint or face ID registered in your device.

2. You can authenticate transactions even without a mobile network.

No need to worry about not receiving your OTP via SMS. With your Mobile Key, you can still do your online transactions even when you’re in a place outside your telco provider’s coverage area, such as abroad, as long as you have a stable and safe internet connection.

3. Ensure your transactions are secure.

Mobile Key gives you the peace of mind knowing that you have a convenient way to ensure that all your transactions are authorized.

Enjoy this new functionality of the BPI Mobile app now. Just go to “Account Maintenance” – “Authentication” and toggle the Mobile Key button. Nominate a 6-digit PIN code and confirm this action by entering the OTP sent to your registered mobile number. Once activated, you will be asked whether you want to activate using your phone’s biometrics as an alternative to the 6-digit PIN.

This is just one of the security features that help protect your account. You now have the option to use your Mobile Key, or continue to receive OTP to authenticate your transactions.

Published on March 9, 2020